Last Update: December 2023.
Privacy Policy
Manos Caps, a private legal entity headquartered at Av. Gov. Roberto da Silveira, 1020 - Barra Funda, Apucarana - PR, 86800-520, registered with CNPJ/MF under No. 44.170.699/0001-03 ("Retailer" or "we"), takes your privacy seriously and values the security and protection of data from all its customers, partners, suppliers, and users of the website "https://manoscaps.com.br" and any other site, Store.
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our Store and in messages exchanged with you.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE TO BE AWARE OF AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF TREATMENT OF YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices, the choices you can make, and the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].
Additionally, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will take you away from the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data regarding other individuals, you declare that you have the competence to do so and have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
- Personal Data means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others.
- Sensitive Personal Data means any information that reveals, concerning a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or membership in a religious, philosophical, or political organization, data related to health or sexual life, genetic or biometric data.
- Personal Data Processing means any operation performed on Personal Data, by automatic or non-automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or alternatively, making available, alignment or association, restriction, deletion, or destruction. Personal Data Processing also includes any other operation provided for in the applicable legislation.
- Data Protection Laws means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, General Data Protection Law ("LGPD").
Use of Personal Data
We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the Store, customizing and improving your experience. Examples of how we use the data include:
- Facilitating your purchase of products and/or services in the Store.
- Confirming or correcting the information we have about you.
- Sending information we believe is of interest to you.
- Personalizing your experience using the Store.
- Customizing the delivery of advertisements to you, based on your interest in our Store.
- Contacting you by phone and/or email provided. We may contact you personally, by voicemail, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, as permitted by law and for reasonable business purposes.
Additionally, the Personal Data provided may also be used as deemed necessary or appropriate: (a) under Data Protection Laws; (b) to meet legal process requirements; (c) to comply with a court decision, regulatory decision, or decision of competent authorities, including authorities outside the country of residence; (d) to protect our operations; (e) to protect our, your, or third parties' rights, privacy, security; (f) to detect and prevent fraud; (g) to enable us to use available actions or limit damages we may suffer; (h) otherwise permitted by law.
OUR STORE IS NOT INTENDED FOR PERSONS UNDER 18 (EIGHTEEN) YEARS OLD, AND WE REQUEST THAT SUCH PERSONS DO NOT PROVIDE ANY PERSONAL DATA.
Non-Provision of Personal Data
You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or service contracted by you.
Data Collected
The general public can browse the Store without the need for any registration and submission of Personal Data. However, some features of the Store may depend on registration and the submission of Personal Data to complete the purchase/service hiring and/or facilitate the delivery of the product/service by us.
When contacting the Store, we may collect:
- Contact Data: Name, surname, phone number, city, state, and email address.
- Information you submit: Information you submit via a form (questions, complaints, suggestions, criticisms, compliments, etc.).
During general navigation on the Store, we may collect:
- Location Data: Geolocation data when you access the Store.
- Preferences: Information about your preferences and interests in relation to products/services (when you tell us what they are or when we deduce them from what we know about you).
- Store browsing data: Information about your visits and activities in the Store, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in item 7 below.
- Anonymous or aggregated data: Anonymous responses to surveys or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a de-identification or pseudo-minimization process to your data so that it is reasonably unlikely that you will identify yourself through the use of this data with the technology available.
Unless you inform us in a free form filled out by you, we do not collect Sensitive Personal Data.
Sharing of Personal Data with Third Parties
We may share your Personal Data:
- With the partner company(ies) you select or choose to send your data, questions, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and data hosting and storage service providers, fraud management, customer support, sales on our behalf, order processing, content customization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example.
- With third parties, to help us manage the Store.
- With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transmission, or transfer of all or part of our business, assets, or capital (including bankruptcy or similar proceedings).
International Transfers of Data
Personal Data and information of other kinds collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.
Form of Automatic Collection of Personal Data
When you visit the Store, it may store or retrieve information in your browser, either in the form of cookies or other similar technologies. This information may be about you, your preferences, or your device and is mainly used to make the Store work as you expect. The information generally does not directly identify you but can provide a more personalized internet experience.
According to this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, among others:
- Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, name and version of the operating system, model and manufacturer of the device, language, type and version of the Internet browser you are using. We may use this information to ensure that the Store works properly.
- Use of cookies: Cookies allow the collection of information such as the type of browser, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience using the Store, as well as to target advertising to you based on your interests. We also collect statistical information about the use of the Store for continuous improvement of our design and functionality.
- If you do not want your information to be collected through cookies, you can set cookies in the "options" or "preferences" menu of your browser. In the links below, you will find more details on how to adjust cookie preferences for the most popular internet browsers:
- If you want to know a little more about advertising and remarketing cookies, which are used to target advertising based on each user's interests and the number of visits made to our site and searches on the internet, visit:
- Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions in the Store (including email recipients), measure the success of our marketing campaigns, and collect statistical data on the use of the Store and response rates. In case you have active ad personalization in tools like Facebook, Google, or Bing, the information may be used to display ads on their services. If you do not want to be tracked, you can request it from each of the services:
- Bing
- We may hire behavioral advertising companies to obtain reports on Store ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use or the use of other users of our Store and third-party sites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can configure your preferences in your browser's menu. Be aware that if you change your computer or browser, or use multiple computers or browsers, you will need to repeat this process for each computer and browser.
User Rights
You can request at any time: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or data processed in violation of the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, as far as permitted by law; (vii) information about the entities with whom your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be treated with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that the sharing of Personal Data is only done with its owner.
You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately satisfied, and we may not be able to assist you due to compliance with legal obligations.
Security of Personal Data
We seek to adopt the technical and organizational measures provided for by Data Protection Laws appropriate for the protection of Personal Data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of any of your accounts has been compromised), please notify us immediately.
Hypertext Links to Other Websites and Social Networks
The Store may, from time to time, contain hypertext links that will redirect you to websites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, remember that each site has its own privacy practices, and we are not responsible for these policies. Please review these policies before submitting any Personal Data to these sites.
We are not responsible for the policies and practices of collection, use, and disclosure (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider, or device manufacturer, including all Personal Data you disclose to other organizations through the applications, related to such applications, or published on our social media pages. We recommend that you inquire about the privacy policy of each visited site or each service provider used.
Updates to this Privacy Policy
If we change our Privacy Policy, we will publish the new text on the Store, with the updated review date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification on our Store.
We recall that we are committed not to treat your Personal Data in a way incompatible with the objectives described above, except as otherwise required by law or court order.
Your use of the Store after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please end access to the Store.
Person Responsible for the Processing of Personal Data
If you wish to exercise any of the rights provided in this Privacy Policy and/or Data Protection Laws or resolve any doubts related to the Processing of your Personal Data, please contact us via email at [email protected].